Current Openings

The Company:

VUI, Inc. is a startup based in Boston, MA and Trento, IT. Our team is revolutionizing how people communicate with digital interfaces through AI and machine-learning powered conversational systems. Our voice assistant enables businesses to connect with consumers in an unprecedented way. Join us to help shape the future of voice-enabled customer experience.

The Position: 

As a Voice UX Designer, you will define and drive spoken language and multimodal interfaces for VUI customers and our product platform. You must be an innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists. Collaboration and creativity is key as you will be working side-by-side with engineers to bring your designs to life. You must be a pragmatic visionary who can translate business needs into a customer-focused solutions. And most importantly, you must excel at conceptualizing spoken and multimodal experiences in the abstract and driving that vision into solid design deliverables.

In this role you will:

  • Design user flows, wireframes, intents, prototypes, and rigorous voice user interface specifications
  • Confidently defend design rationale used to create solutions in design reviews
  • Conduct analyses of real usage data to inform UX optimization efforts
  • Be the authority on spoken interaction design in daily iterations with stakeholders

VUI offers:

  • Ability to make real impact for enterprises seeking voice first innovation
  • Role within a highly experienced and dynamic start up team
  • A fast-paced, exciting, collaborative, and rewarding environment working with customers in a number of industries
  • Significant opportunity to grow and succeed

Qualifications include:

  • 5+ years of professional experience as an interactive designer/user experience designer
  • 1+ years experience in human-computer interaction design in voice or multimodal speech interfaces
  • User experience design skill set including data-driven analytics capabilities, and a working understanding of speech and language technologies
  • Experience working cross-team and synthesizing feedback and input from product management, engineering, and marketing
  • Professional portfolio of voice design
  • Experience presenting to and effectively advising senior management
  • Bachelor’s Degree or higher in design or related fields
  • Degree in design or related fields
  • Background in script writing, creative writing, or game design is a plus
  • Ability to prototype voice user experiences with readily available tools
  • Comfort in agile/scrum environments
  • Experience designing mobile web, and/or on-device mobile customer facing applications
  • An informed set of core values regarding user experience, technology, and business. communication and the ability to present them with eloquence and concision
  • Experience shipping innovative, successful consumer voice products
  • Relentless desire for innovation, balanced with business needs, and customer expectations

Please attach a copy of your resume with your application. Thank you!

The Company:

VUI, Inc. is a startup based in Boston, MA and Trento, IT. Our team is revolutionizing how people communicate with digital interfaces through AI and machine-learning powered conversational systems. Our voice assistant enables businesses to connect with consumers in an unprecedented way. Join us to help shape the future of voice-enabled customer experience.

The Position: 

As Senior Software QA Engineer, you will be responsible for testing voice and web applications from beginning to end prior to release. This role is responsible for translating application specifications an

VUI seeks a Solution Consultant who will play a critical role in establishing business and technical credibility and confidence for VUI’s voice and chat solution. The Solution Consultant will manage the engagement and onboarding process for prospects, customers, and partners, and communicate how VUI’s solution best serves their needs.

Responsibilities:

  • Develop and present customer engagement collateral
  • Develop proposals in response to RFIs and RFPs
  • Work with Sales to document and manage enterprise prospects solution requirements from the evaluation stage to closing
  • Ability to map the intersection of customer requirements and solution capabilities to customer value and key metrics
  • Lead post-proposal discovery sessions for technical and business audiences from a variety of levels and departments
  • Create and maintain project schedules/milestones and associated documents
  • Analyze and document market opportunities and competitive solutions to support customer purchase decisions and guide product roadmap
  • Serve as an informed and functional authority for each assigned customer and drive continued value and sales of our products and services
  • Provide analysis and customer plans to help drive solution adoption and performance

Qualifications:

  • Outstanding presentation and communication skills
  • Experience with APIs, schemas, and devising architectural and integration workflows
  • Strong interpersonal skills and relationship building ability
  • Understanding of customer service channels and solutions for automation
  • Passion and depth in digital product management and SaaS propositions
  • Willingness to travel as needed and to work effectively with local and remote teams
  • 5 years experience in business analysis, marketing, and project management
  • Bachelor’s degree

The Company:

VUI, Inc. is a startup based in Boston, MA and Trento, IT. Our team is revolutionizing how people communicate with digital interfaces through AI and machine-learning powered conversational systems. Our voice assistant enables businesses to connect with consumers in an unprecedented way. Join us to help shape the future of voice-enabled customer experience.

The Position: 

As Senior Software QA Engineer, you will be responsible for testing voice and web applications from beginning to end prior to release. This role is responsible for translating application specifications and developing and executing test plans to verify compliance to specifications and quality standards, providing project plan inputs, and supporting client testing as required. This position is hands-on, requires minimal supervision, and requires the ability to resolve ambiguity and make independent decisions. You will work closely with team members to promote and emphasize quality throughout the entire SDLC.

In this role you will:

  • Define, implement and execute test plans for product/system and end-to-end testing.
  • Support software QA test planning and testing across full lifecycle of application development, including planning, development, implementation, and maintenance. Perform testing in close collaboration with developers concurrent with development and in an agile manner.
  • Perform incremental release testing.
  • Perform regression and negative testing.
  • Review QA processes, techniques, and practices for potential improvements.
  • Mentor entry and intermediate level QA staff.

Other responsibilities:

  • Complete required documentation of Client Solution test plans, test results, and quality assessment.
  • Triage and support client applications as needed.
  • Develop reusable compliance and load testing tools that target a wide variety of standards and network protocols relevant to speech processing. These include (among others) HTTP, REST, WebSocket, gRPC, SSML, and VXML.
  • Develop and perform white box testing from application code and design specifications.
  • Develop scripts and terminal commands that help with testing.
  • Write queries necessary for database testing.
  • Interview and evaluate technical candidates for the Quality Assurance team.

VUI offers: 

  • Ability to make real impact for enterprises seeking voice first innovation
  • A highly experienced and dynamic start up team
  • A fast-paced, exciting, collaborative, and rewarding environment working with customers in a number of industries
  • Significant opportunity to grow and succeed

Qualifications include:

  • Bachelor’s Degree in Computer Science or related field
  • 5+ years of experience testing/developing cloud-based applications
  • Understanding of cloud computing and distributed systems (AWS and Docker a plus)
  • Familiarity with microservices and API contract testing
  • Team player with strong written and oral communication skills
  • Ability to successfully communicate with distributed development and test teams
  • Good understanding of software QA testing tools, process and test case management
  • Experience with scripting languages (such as Python, JavaScript, and/or shell) and comfortable working in a Linux environment

Additional qualifications:

  • Experience testing Contact Center-related products and technology
  • Voice application software QA experience
  • Familiarity with networking and databases

Please send your cover letter and resume to jobs@vui.com

 

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Boston Office

50 Milk Street

Boston, MA 02109

USA

Trento Office

Piazza Manci, 17

Povo, Trento 38122

IT