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Asked & Answered: Streamline your customer experience with voice – not an FAQ page
Ever wondered why FAQ pages are so prevalent? The answer does not flatter most websites. FAQ pages almost always exist because a site is difficult to navigate, and answers to relatively simple questions elude customers. While part of the solution to the FAQ problem...
read moreRedefining Voice Commerce
If you google voice commerce, you’ll get 202,000,000 results. Clearly this is a topic of enormous interest and study. The definition of voice commerce, however, is more debatable. Right now, experts, articles, and industry insiders assume that voice commerce and smart...
read moreVIDEO: Watch what VUI can do
VIDEO: How The Digital Revolution Continues To Disrupt The Retail Industry
Compelling Euromonitor webinar with Michelle Grant on retail's digital revolution and how voice is the next operating system.
read moreARTICLE: How Millennials and Generation Z Are Helping to Drive Voice-Based Solutions for Urgent Customer Support
Interesting article from SpeechTek about how millennials and GenZ turn to voice (yes not text) to resolve their URGENT care requests... time for brands to modernize and automate customer service with voice AI At a time when texting, email, social media posts,...
read moreVUI Brings Voice Shopping Technology to BigCommerce Partner Program
BOSTON, Oct. 16, 2018 VUI, whose conversational AI platform allows retailers and brands to voice-enable their eCommerce channels, today announced that it has joined the BigCommerce Technology Partner Program to deliver voice capabilities to more than 60,000...
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