VUI Catalog to Dialog™

VUI Catalog to Dialog™

VUI Catalog to Dialog™ allows brands to rapidly "train" an automated expert on their specific domain, products, and brand. 

VUI ingests product catalog data, generating a 'brand-aware' lexicon to support product search and discovery as well as product question / answering (Q+A). The data includes product information, categories, attributes, and semantic relations among them to instantly absorb hundreds of thousands of brand-specific products and their specific domain language to use in a conversation with a customer..

VUI’s patent-pending solution includes innovative machine learning, natural language processing, and information extraction algorithms to help customers discover products. This allows customers to use natural language and, at the same time, refine the query in a contextual interactive session. The solution's superior capabilities include:

1. Query Understanding that uses algorithms to understand natural language requests, the structure of an eCommerce catalog, and the attributes associated with each product.

2. Conversational Search that allows customers to state their needs with natural language that VUI is able to understand and process within the context of a dialog.

This combination delivers a product search experience that allows customers to ask for what they are seeking ‘in their own words’ - either specifically or generally. The system then provides contextual and highly relevant search results that can support a more frictionless experience and enable better conversion.

Learn more about how VUI can help you

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Boston Office

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FOLLOW US ON TWITTER

Get the latest updates on VUI

WE’RE HIRING

View our latest job postings

Boston Office

1 Lincoln Street, 24th fl.

Boston, MA 02111

USA

Trento Office

Piazza Manci, 17

Povo, Trento 38122

IT

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